Welcome to our FAQ page!
Here you’ll find answers to some of the most common questions we receive about our services, products, and company. If you can’t find the answer you’re looking for, feel free to contact us and we’ll be happy to help. We’re committed to providing exceptional support and guidance to our clients, and we’re always here to assist you in any way we can.
Question
What type of payment methods do you accept?
AnswerWe accept payment via credit card (Visa, Mastercard, American Express) as well as PayPal.
Question
Do you offer refunds or exchanges?
AnswerDue to the digital nature of our products and services, we do not offer refunds or exchanges. However, if you encounter any issues with our products or services, please contact us and we’ll be happy to assist you.
Question
How long does it typically take to complete a sound design project?
AnswerThe length of a sound design project varies depending on the scope and complexity of the project. We’ll work with you to establish a timeline that meets your needs and ensures the highest quality of work.
Question
Can I use your audio plugins with any DAW software?
AnswerOur audio plugins are designed to work with a wide range of DAW (digital audio workstation) software, including popular programs such as Pro Tools, Logic Pro, and Ableton Live. Check the specific requirements for each plugin on our website to ensure compatibility with your DAW.
Question
Do you offer custom audio services?
AnswerYes, we offer custom audio services, including sound design, music composition, and audio production. Contact us to discuss your project and learn more about our custom audio services.